Customer Service
Delivery
The estimated shipping time for every product is mentioned right next to the image of the product. This may vary according to the product. A large part of our product range is immediately available in stock. With these products, if you place the order on a weekday before 6pm, we ship them the same day that so you will receive them within 2-3 working days. With items that will first need to be ordered from our supplier, we estimate that we will be able to ship them to you within 3-5 working days.
If you have ordered a number of products with different delivery times, then the order will be sent to you in one shipment where the invoice will be that of the item with the longest estimated delivery time.
If a chosen product has a delivery period of more than 2-3 working days, it means that it is in stock in the warehouse of the manufacturer and therefore has a longer delivery time.
Most shipments are sent with DPD. Once we ship your order, you will receive a confirmation e-mail with a Track & Trace code. With this code, you can see exactly where the package is and when it will be delivered.
If you have any questions about the delivery of a product or your order, then please contact our customer service.